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Food and Beverage

Methods of Service

Importance of of Food and Beverage Service

Table setting

Napkin fold

Glasses

Flatware

Carrying 3 Plates

Clearing of Plates

Types of plates

Rules of Food and Beverage

Uniform and Dress Code

Grooming and Personal Hygiene

Do's and Don't of Table Service

Type of Catering Operation

Welcoming of Guest

Order Taking

Service of Tea and Coffee

General

Front Office

Introduction

Receptionist Training

Classification of Hotel

Types of Hotel rooms rates

Pre-registration check in process

Check In Procedure and Check Out Procedure

Introduction of room to quest

Bell caption & Bell boy

What is Guest Folio in Hotel or Restaurant: Sample, Definition, Key Points

Room reservation by telephone

Coordination of Hotel Front Office with Other Departments

Complain Handling

Housekeeping

Room Attendants Role

Cleaning Equipment Used by Hotel Housekeeping

Parstock of Linen and Uniform in Hotel Housekeeping

Bathroom Cleaning (Housekeeping Assignment)

Role and Functions of Housekeeping Control Desk in Hotel and Resort

Professional Bed Making In Housekeeping / Step by Step Procedure

Room Super Cleaning Procedure

Cleaning Agents Used in Hotel Housekeeping

Housekeeper or Room Attendant or Maid Enter Guest Room in Hotel

What is Maid's Cart or Housekeeper's Service Trolley in Hotel

What is Linen Room in Hotel - Meaning, Position, Inventory, Linen Keeper Job

Public Areas in Hotel - Ultimate Guide

Hotel Cleaning Secrets You Need To Know

Rooms Division Operations Management

Guest amenities

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